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 Can I add an auto responder to my emails?

An auto responder can be setup in cPanel to respond to any incoming emails with a message...

 Can I change my cPanel username?

Unfortunately our management system does not allow to change the username as the system uses your...

 Can I execute shell exec() function on PHP or it is prohibited?

Shell exec() is supported on hostimed.com for all the services. But, support team can activate...

 Can I set permissions to 777?

It is not recommended to change your permissions to 777 as other users on the server as well as...

 Can I set up custom name servers?

A custom name server allows you to run your own name server to respond to DNS requests for your...

 Do I use localhost or remotemysqlhost for my mysql connection?

You can view whether your account is using localhost or remotemysql host in your cPanel account....

 Do my customers get their own cPanel?

Yes. Our Reseller package allows each of your customers to have their own cPanel, which they can...

 Do shared servers have pear php installed?

All of DomainRacer.com shared servers have pear PHP installed on them. There are few steps to...

 Do you support .htpasswd?

Yes. All DomainRacer.com plans support .htpasswd. htpasswd is used to create and update the...

 Do you support Joomla!?

Yes we support Joomla! which is easy to install, simple to manage, and reliable.Joomla enables...

 Do you support SFTP?

Before you start, you will need to enable SSH access in your Control Panel.For getting support of...

 Do you support SSI (server side include) on html pages?

Yes, DomainRacer.com supports SSI (server side includes). If you any query about SSI please...

 Do you support Zend Optimizer?

Zend Framework is based on simplicity, object-oriented best practices, corporate friendly...

 Does hostimed.com support Dolphin?

Dolphin is the world's most advanced community software. Dolphin is Open-source, independent,...

 Error: register_globals is disabled in your PHP configuration

If you installed a new script and are getting the 500 error trying to load the page please see...

 How do I Enable or Disable PHP Modules?

We provide the facility to enable/disable PHP modules / libraries per account. To enable a...

 How do I add another domain to my Hosting Account?

To add a new domain to your existing hosting account: Log into your cPanel control panel...

 How do I backup my site in cPanel?

It is important to have your own backup procedure in place to protect yourself from losing all...

 How do I change my cPanel password?

You can change your cPanel password at any time. To change your cPanel password follow these...

 How do I change permissions on files and folders?

Just Login your cPanel with your credentials. Click 'File Manager' which is located under the...

 How do I edit my website using the Website Builder?

hostimed.com uses Website Builder. It is the best application to build your website in very short...

 How do I get my site to automatically go to my first page?

Your entire website's files and folders should be placed under the public_html directory in your...

 How do I login to my domain's cPanel?

You can login to your cPanel by going to www.YourDomainName.com/cpanel (YourDomainName is your...

 How do I password protect a folder(Directory Protect)?

Within your hostimed.com cPanel, you have the ability to password protect a folder within your...

 How do I read my web stats on Webalizer?

You can view your website's statistics through the Webalizer feature in cPanel. This can be...

 How do I setup Cron jobs?

A Cron job allows you to run a certain command at times set by the job such as deleting...

 How do you download raw access logs?

You can download raw access logs through your cPanel account. Login to your account at...

 How do you log use my website email or webmail?

Working with Email Accounts The following email will guide you in Working with Email Accounts...

 How much is a dedicated IP?

You can order a Dedicated IP from support ticket section at any point.Please contact...

 How to Flush DNS from Command Prompt

Sometimes there is an issue with your DNS resolvers caching the domain name to IP mapping. When...

 How to Install Let's Encrypt SSL Certificate?

We can supply SSL certificates for your domain with LetsEncrypt and also provide one certificate...

 How to install WordPress via cPanel?

WordPress is web software you can use to create a beautiful website or blog. We like to say that...

 I need to upload larger files, can you increase the PHP setting?

If you would like to increase the PHP setting please submit a ticket to the DomainRacer.com...

 I ordered an SSL or static IP and now my site is down.

When you order a SSL certificate to secure your web domain, we assign a static IP to your...

 I've lost my control panel/billing logins.

If you have forgotten or lost your username or password you can have your welcome email resent,...

 My content is in the wrong folder, how do I move the files to the correct location?

To move your content to the right place you just follow simple steps bellow: Login to your...

 MySQL database and user naming syntax

Since we run a shared hosting environment, we have to uniquely identify your usernames to your...

 Receive Email Through Outlook

To Configure Outlook express first of all open outlook express by click on start menu **Now...

 Setting up your mail client with E-Mail

Alongside WebMail you can setup your e-mail accounts using our Web Hosting and Reseller Hosting...

 Should I store a local copy of my website?

Should I store a local copy of my website? It is essential to keep a local copy of your website...

 What is HotLink Protection?

HotLink protection prevents other websites from directly linking to files on your website. Other...

 What is PHPSUEXEC ?

When using the common PHP installation on a webserver, PHP runs as the user nobody and it...

 What is WHMCS?

WHMCS is a solution for resellers that are looking for a one-stop hosting solution that can...

 What is a Parked Domain?

A parked domain points to a new domain name having the same directory that your primary account...

 What is the maximum php upload file size on your servers?

There is limit for upload php file on DomainRacer’s hosting servers. A higher file size can...

 What is the path to public html in php?

The path to public html is: /home/your-cpanel-username/public_html

 What shopping cart programs do you have ?

If you login to you cPanel account at www.YourDomainName.com/cpanel and select 'softaculous'...

 What version of Apache do you support?

Apache versions are updated frequently along with the update of cPanel. Please login into your...

 Where do I upload my files?

All files and folders should be uploaded to the public_html directory. The public_html folder...

 Why do you restrict outgoing port access? Why do you charge for a dedicated IP?

We restrict outgoing port access as a result of the shared hosting environment. In this...